Asgauard.gg

Refund Policy

Last updated September 15, 2026

1. Digital Products

Because our products are delivered digitally and access is granted immediately, all sales are generally final once a product has been activated or downloaded.

2. Eligibility for Refunds

You may request a refund within 24 hours of purchase if the product has not been activated or used, or if the product is defective and cannot be resolved through support.

3. How to Request a Refund

Submit a ticket through our Support Center with your order number and the reason for your request. Our team typically responds within 24-48 hours.

4. Non-Refundable Situations

Refunds will not be issued for accounts suspended due to a violation of our Terms of Service, or for products that have been fully activated and used beyond the eligibility window.

5. Processing Time

Approved refunds are processed back to your original payment method within 5-10 business days, depending on your payment provider.

6. Contact

Questions about a specific order can be directed to our Support Center.